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Attracting New Patients and Retaining Existing Ones is Only One Patient Journey Map Away

Attracting New Patients and Retaining Existing Ones is Only One Patient Journey Map Away

Eleanor Harper - Headshot by Eleanor | March 8th 2026

Patient journey maps have become the favourite tool to approach customers’ experience, however, many dental practices find it quite intimidating to implement within their dental marketing strategy. Nevertheless, do not be afraid as this is something that anybody is able to do. This brief post has the aim to introduce the concept of patient journey…

Losing Dental Patients: Dental Marketing Cost vs. Inaction

Eleanor Harper - Headshot by Eleanor | December 20th 2025

Does the cost of Dental Marketing outweigh the cost of not taking action?  When I present proposals or strategies or any kind of invoice to any client I say, “Look, this is what you want because you’ve contacted me. This is what I will provide for you to achieve this goal. I deliver that result”…

20 Genius Methods on How to get more Dental Patients

20 Genius Methods on How to get more Dental Patients

Eleanor Harper - Headshot by Eleanor | July 16th 2025

If you are a new dental practice you are probably wondering how to get more dental patients. You want to be innovative and new in your marketing strategies, creating a loyal client base. With the help of these methods, you can improve the marketing of your practice and get more patients.   1)   Identify target…

5 Tips for Building Rapport With Patients

5 Tips for Building Rapport With Patients

Eleanor Harper - Headshot by Eleanor | July 10th 2025

As a dentist, it’s likely your aim is to build a long and loyal client list that will ensure the success of your practice for many years to come. The first step of this process is to draw patients to your practice through a strong reputation and word of mouth, which means customer service and…

15 Dental Patient Marketing Strategies

15 Dental Patient Marketing Strategies

Eleanor Harper - Headshot by Eleanor | March 27th 2025

In order to drive revenue, client growth and word of mouth referrals, it is vital to market your practice to dental patients. Although you may already know this, you may be wondering exactly how your practice can achieve this. With this in mind, the problem is where should you start with dental patient marketing? Furthermore,…

10 Ways to Use Email Marketing for Dentists

10 Ways to Use Email Marketing for Dentists

Eleanor Harper - Headshot by Eleanor | April 24th 2019

Here are 10 ways of Email Marketing for Dentists and Dental Practices Interactions with your patients can be very limited. They are limited in the sense that they will only come to see you for scheduled visits. However, this does not mean that you can’t have interactions or build a relationship with them outside of…

5 Psychological Hacks to Build Rapport with New Patients Immediately

5 Psychological Hacks to Build Rapport with New Patients Immediately

Eleanor Harper - Headshot by Eleanor | April 24th 2019

I’ve got a confession to make: I love listening to the reasons that prevent dental practice owners’ from building rapport with new patients. You might think this is weird, or strange. But I do it for one important reason: I’m paranoid about myself not building rapport with clients either. Not “unhealthy paranoid”. I just look…

How to Create Dental Practice Email Newsletters

How to Create Dental Practice Email Newsletters

Eleanor Harper - Headshot by Eleanor | January 2nd 2019

How to Create Dental Practice Email Newsletters – Your Complete Guide   Dental Practice Email Newsletter- The cheapest method of direct marketing to your dental patients is still the unbeatable, Email Marketing. It is free to use and a great way to upsell, cross-sell and promote offers to your existing patients as well as email…

Dental Practice Budget Marketing Tips

Dental Practice Budget Marketing Tips

Eleanor Harper - Headshot by Eleanor | April 18th 2017

  In the competitive world of marketing, it’s important to make sure you stand out from the crowd. But how can you make your dental practice appear to be greater than the rest without spending thousands of pounds on the latest marketing techniques? To help you, we’ve compiled a list of the top five tips…

4 Instant Ways to Increase Your Enquiries

4 Instant Ways to Increase Your Enquiries

Eleanor Harper - Headshot by Eleanor | February 11th 2017

  If you’re ever worried that you may not have as many enquiries as your website analytics suggest you should, it could be that you’re not providing your audience with enough easy opportunities to spend their money with your dental practice. Unfortunately, it’s all too easy to overlook some of the processes that are crucial…

12 Marketing Tips for Dentists this Festive Season & Christmas

12 Marketing Tips for Dentists this Festive Season & Christmas

Eleanor Harper - Headshot by Eleanor | December 19th 2016

Tip 1: Manage social media marketing accounts via Hootsuite and schedule posts in advance. Its a great free tool and just need to dedicate an hour a week to create your regular weekly posts. Leverage baby! Tip 2: Send out email offers/deal campaigns and practice updates via Mail Chimp to your dental client base. Another…

10 ways your dental practice is losing money!

10 ways your dental practice is losing money!

Eleanor Harper - Headshot by Eleanor | April 5th 2016

Losing Money? Fix the leaks now! While not every practice has a Treatment Coordinator (TCO) every practice has a Dental Receptionist and it is certainly fair to say that all of the most successful clinics have the edge for one reason alone.  If you want to count yourself among their number, you should seriously ask…